Last updated: 2024-01-01

Privacy Policy

Effective Date: January 1, 2024 Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly, such as name, email, and optional military service details. We also collect usage data automatically (pages visited, features used, device type).

We do not store your DD214 or full service records. DD214 verification uses a secure one-way verification flow — we receive a match result, not the document.

2. How We Use Your Information

To operate and improve the Platform
To personalize benefit recommendations based on your service history and location
To send you product updates and benefit alerts (you can unsubscribe at any time)
To comply with legal obligations

We do not sell your personal data. We share data only with:

Service providers who help us operate the Platform (under strict confidentiality agreements)
Law enforcement when required by law
Parties with your explicit consent

4. Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time.

5. Security

We use industry-standard encryption and security practices. No method of internet transmission is 100% secure. We notify you promptly in the event of a data breach affecting your information.

6. Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or port your data. Contact us at privacy@veterans.pro to exercise these rights.

7. Cookies

We use essential cookies for authentication and analytics cookies (with your consent) to understand how the Platform is used. You can manage cookie preferences via our cookie consent banner.

8. Children’s Privacy

The Platform is not directed at children under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We will notify you of material changes via email or in-app notice at least 30 days before they take effect.

10. Contact

Privacy questions: privacy@veterans.pro